Compare and contrast each of these four concepts, 1) Customer Care (2) Essay

Compare and contrast each of these four concepts, 1) Customer Care (2) Kaizen (3) Just-in-Time( 4)Total Quality Management - Essay Example Kaizen is a management approach to making an improvement in quality as well as maintaining it that emphasizes internally driven and fairly continuous assessments of possible causes of quality defects, after action which is aimed at improving quality. Quality is the meeting as well as more than what the clients expect. Quality will be gained by means of meeting client requirements. Success will be achieved if quality is well managed. Kaizen is the idea that an analysis of the process is the starting point rather than an analysis of the employee. Kaizen seeks to improve the process as oppose to blaming the employee for process flaws. Kaizen works under the basis that improvement comes by small incremental changes using the scientific method. Its main objective is to make changes and look at the results and then adjust them accordingly. This process makes Kaizen very flexible. It is moreover flexible in the sense that; large-scale preplanning and wide-ranging project scheduling are replaced by means of smaller experiments in perfection, which can be rapidly adapted as new improvements are recommended. Something that organizations can do to help improve overall effectiveness or efficiency is to conduct a kaizen. The more American definition is to look at all the processes involved and to look for ways to eliminate any types of waste that there might be. For example Toyota Corporation is a company that has taken part in various kaizens to help with their processes. Eaton Corporation has also conducted different kaizens in attempt to improve a number of their procedures that they have in place in a number of areas. If a company doesnt find ways to be efficient or effective, they will fall behind their competitors in their respective industries. It is extremely essential for companies to utilize any ideas or suggestions that the employees might have in order to turn out to be more effective or proficient. Continuous improvement or Kaizen as it is

Nanotechnology and its use in the Military Essay

Nanotechnology and its use in the Military - Essay Example example Sun blocks containing micro level Titanium Dioxide (TiO2) give white color appearance on the skin due to the scattered reflection of the light rays. But Sun blocks containing Nano particles of Titanium Dioxide, which are evenly spread and thinner, do not scatter light rays, and provide much transparent coating enabling the skin color to appear. Cloths produced incorporating nanotechnology and containing tiny Nano fibers do not retain dust or dirt because the holes of the cloth are tinier than the dust particles. These beneficial changes in the characteristics of the physical matter manipulated at the nano scale can be used in many areas such as medicine, sport, chemical industry etc. The concept of â€Å"Nanotechnology† was first introduced by a physicist, Richard Feynman in his speech â€Å"Theres Plenty of Room at the Bottom† delivered at a meeting of the American Physical Society in 1959 (Toumey, 16-23 & Taniguchi). In his speech he explained taking a human cell as an example for naturally existing highly effective, multi purpose nano scale machine and emphasized the usefulness of such small scale equipments. There are two approaches in the direction of handling materials and making products or equipments using Nanotechnology. The more conventional approach â€Å"Larger to smaller† or â€Å"Top to bottom† handling starts with larger physical materials and then shaped up or arranged to much smaller final product such as Nano particles of Titanium Dioxide, Nano fibers etc. The other approach â€Å"smaller to larger† or â€Å"bottom to top† starts with simple smaller molecules or atoms and then build up or assemble until the final expected product is achieved. The second approach, atomic assembly has many limitations and comparatively difficult than the first method because of the limitations in human ability to sense and handle materials of very small scale. Therefore sophisticated equipments are needed for the manipulation of these materials. Carbon